Privacy Policy

Tsurumi (America), Inc., [Tsurumi Pump] (TAI) protects the privacy of every customer. The information collected on this website is to be used for informational purposes only and is not shared, sold, or transferred outside of TAI. TAI will not collect any personally-identifiable information about you (e.g., name, address, telephone number, or email address) unless you provide it voluntarily and knowingly; the information is collected to better fulfill customer needs. TAI reserves the right to change this policy at any time by posting a new privacy policy at this location, and your continued use of our website indicates your acceptance of such changed terms.

Use of Personal Information

If you do not want your personal information collected, please do not submit it to TAI. If you do submit personally-identifiable information, unless stated otherwise, it will be used in the following ways:

  • Internal Record Keeping
  • We may use this information to better understand your needs and how we can improve our products and services.
  • We may use that information to contact you.
  • We will not give or sell your individual information to any outside company for its use in marketing or solicitation.
  • We will maintain the confidentiality of your personal information, and it will only be used to support your relationship with TAI.
  • It is possible that personally-identifiable information may be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
  • By providing personal information to TAI, you authorize us to disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability. Therefore, although we will protect your privacy as described in this Privacy Policy, we do not promise, and you should not expect, that all your personally identifiable information or private communications will remain private.

TAI is committed to ensuring your information is secure. We use the latest digital, hardware, and processing procedures to protect and secure the information collected online.

Non-Personally Identifiable Information and Cookies

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include but are not limited to: the Internet browser you are using, the type of operating system, and the domain name of the website which linked you to our site.

When you view one of our websites, we may occasionally store information in the form of cookies on your computer. These Cookies allow us to tailor a website or advertisement to better match your interests and preferences. With most Internet Browsers you can block, receive a warning or erase all Cookies from your hard drive. Please refer to your browser instructions or help screen to learn more about these functions.

TAI also collects an Internet Protocol (IP) address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use to help us improve the site, and deliver customized, personalized content. IP addresses are also not linked to personally identifiable information.

Our website may contain links to other websites; if you leave our site, please note TAI has no responsibility or control of these websites. Please read the privacy statements on all such sites as their policies may be different than ours.

Third Party Services

Data about your activities online will be collected on our website unless you have chosen otherwise for the purpose of creating tailored content to your individual interests. You may choose whether or not to have your information collected for that purpose. We may use third-party Service providers to monitor, analyze, and/or process the use of our website to provide you with relevant and useful ads. This may include ads served on other companies' websites. These ads may also be based on your activities on our websites or on third party websites.

Forms of third-party service providers to monitor, analyze, and/or process the use of our website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on ( The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


We may provide paid products and/or services. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

For more information on the privacy practices of REPAY (formerly APS Payments), please visit the REPAY Privacy Policy web page:

Email and eNewsletters

TAI uses email addresses to send our customers special promotions and product information. If you do not wish to receive these email announcements, please opt out by sending an email to

We use Constant Contact as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Constant Contact for processing. Learn more about Constant Contact's privacy practices here:

California Shine the Light Inquiry

If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year via our data privacy request form ( or write to us at the address below. Mention in your letter that you are making a California Shine the Light inquiry. We will respond within 30 days.

Tsurumi (America), Inc.
Attn: Data Privacy
1625 Fullerton Court
Glendale Heights, IL 60139
Toll-Free Number: 1-888-878-7864

California Consumer Privacy Act (CCPA)

Categories of Personal Information Collected

TAI collects information that can be identified, associated with, or reasonably linked, directly or indirectly, to a particular user or device. The following list of personal information categories which may be collected or may have been collected from California residents within the last twelve (12) months.

Note: categories and examples listed below, are referenced by the CCPA. The provided categories are listed as a good faith effort that information from the applicable category may be and may have been collected; the list does not imply personal information was collected for each category listed. For example, some personal information could only be collected if you directly provided the personal information to TAI.

  • Category A: Identifiers | Collected: Yes
    Examples: account name, alias, birth date, driver's license number, email address, Internet Protocol address, online identifier, passport number, postal address, real name, social security number, tax id number, telephone number, or unique personal identifier
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Collected: Yes
    Examples: Personal Information Under California Customer Records Statute Including Categories of Information from Category A
  • Category C: Protected Classification Characteristics Under California or Federal Law | Collected: Yes
    Examples: Protected characteristics including categories from category A and B
  • Category D: commercial information | Collected: Yes
    Examples: financial information, or signature
  • Category E: biometric information | Collected: No
    Examples: abilities, intelligence, or psychological trends
  • Category F: internet or network activity | Collected: Yes
    Examples: internet activity
  • Category G: geolocation data | Collected: Yes
    Examples: approximate physical location
  • Category H: sensory data | Collected: No
    Examples: audio, electronic, olfactory, thermal, visual, or similar information
  • Category I: professional or employment-related information | Collected: No
    Examples: current or past job history, or current or past performance evaluations
  • Category J: non-public education information (per the family educational rights and privacy act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Collected: No
    Examples: class lists, grades, or student disciplinary records, student financial information, student identification codes, student schedules, or transcript
  • Category K: inferences from personal information | Collected: Yes
    Examples: aptitudes, attitudes, behavior, characteristics, consumer's preferences, or predispositions

Per the CCPA, personal information does not include:

  • Information that is publicly available from government records
  • Aggregated or de-identified consumer information
  • Information specifically excluded from the CCPA's scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

Sources of Personal Information

TAI obtains personal information/categories listed above from the following categories of sources

  • Directly from you.
    Examples: completing a form on our website, expressing preferences, or from your purchases made from TAI.
  • Indirectly from you.
    Examples: observing your activity on our website.
  • Automatically from you.
    Examples: via cookies TAI or our service providers set on your device as you navigate our website.
  • From Service Providers.
    Examples: third-party vendors who monitor and analyze the use of our website, third-party vendors who perform payment processing, or other third-party vendors to deliver services to you.

Use of Personal Information for Business Purposes or Commercial Purposes

TAI may use or disclose collected personal information for "business purposes" or "commercial purposes" (as defined by the CCPA), such as:

  • To operate our services and provide you with our services.
  • To provide support and to respond to your inquiries, including investigating and addressing concerns and to monitor or improve our services.
  • To fulfill or meet the reason you provided the information. For example, if you share contact information to ask a question about our service, TAI will use that personal information to respond to your inquiry. If you provide personal information to purchase a product or service, TAI will use that information to process your payment and facilitate delivery.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting personal information or as otherwise identified by the CCPA.
  • For internal auditing and administrative purposes.
  • To detect security incidents, to protect against malicious, deceptive, fraudulent, or illegal activity; and, when necessary, to prosecute those responsible for such activities.
  • Note examples provided above, are not intended to be exhaustive but rather illustrative. For details on how TAI uses personal information, please refer to the "Use of Personal Information" section in this Privacy Policy.
  • If we decide to collect additional categories of personal information or use collected personal information for materially different, unrelated, or incompatible purposes,TAI will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

For business or commercial purposes, we may use or disclose, and may have used or disclosed the following categories of personal information in the last twelve (12) months:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity
  • Category G: Geolocation data
  • Note: categories listed above are referenced by the CCPA. The provided categories are listed as a good faith effort that information from the applicable category may be and may have been disclosed; the list does not imply personal information was disclosed for each category listed.

Sale of Personal Information

Under the CCPA, a "sale" of personal information is broadly defined to include "selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing,or by electronic or other means" consumers' personal information to another business or third party "for monetary or other valuable consideration."

We may sell or may have sold the following categories of personal information for business or commercial purposes in the last twelve (12) months:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity
  • Category G: Geolocation data

Share of Personal Information

Under the CCPA and the California Privacy Rights Act (CPRA), "sharing" personal information is considered as "sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means" consumers' personal information by the business to a third party for the benefit of a business whether or not for monetary or other valuable consideration was exchanged.

We may share or may have shared personal information to the following types of third parties for business or commercial purposes in the last twelve (12) months:

  • Service providers
  • Payment processors
  • Our affiliates
  • Our business partners
  • Third party vendors to whom you or your agents authorize TAI to disclose your personal information in connection with products or services we provide to you

Sale of Personal Information of Minors Under 18 Years of Age

TAI does not knowingly collect personal information from minors under the age of 18, although third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies; we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell or share the personal information of users we do know are less than 18 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the user who is less than 18 years of age, or the parent or guardian of a user less than 18 years of age. Users who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may contact us to submit a request.

If you have reason to believe that a child under the age of 18 has provided TAI with personal information, please contact us with sufficient detail to enable us to delete that information.

CCPA Rights

In accordance with the CCPA, California residents have the following rights related to their personal information collected by TAI over the past twelve (12) months, including the right to:

  • Request the categories of personal information upon verifiable request
  • Know specific personal information collected upon verifiable request
  • Delete, update, or correct their personal information upon verifiable request
  • Opt-out of the share or sale of personal information
  • Equal service and price, even if personal information rights are exercised

Unless permitted by the CCPA, we will not:

  • Deny goods or services
  • Charge different prices or rates including through granting discounts or other benefits, or imposing penalties
  • Provide a different level or quality of goods or services
  • However, certain financial incentives permitted by the CCPA can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive will reasonably relate to the value of personal information and contain written terms that describe the program's material aspects (e.g., dealer or distributor agreements). Participation in financial incentive programs requires opt-in consent, which may be revoked at any time.

Make a CCPA Request

To make a request as a California resident under the CCPA, please complete our data privacy request form ( or call 1-888-878-7864 and ask to speak with the data privacy department.

Only you or a person registered with the California Secretary of State authorized to act on your behalf may make a verifiable request related to your personal information related to the CCPA. You may also make a verifiable request on behalf of a minor child.

You may make only two verifiable consumer requests for access or data portability within a twelve (12) month period.

Verifiable requests must:

Provide sufficient information allowing TAI to reasonably verify you are the person or authorized representative for whom personal information may have been collected.

Describe your request with sufficient detail allowing understanding and evaluation in order to provide response.

TAI CANNOT respond to personal information requests if we cannot verify your identity or the authority to make the request and confirm that the personal information relates to you.

TAI will only use the personal information provided in a verifiable CCPA request to verify the identity of the requestor or authorized representative. From time to time, we may change our privacy policies. We will notify you of any material changes to our Privacy Statement by posting an updated copy on our website. Please check our website periodically for updates.

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, you can contact:

Tsurumi (America), Inc.
Attn: Data Privacy Team
1625 Fullerton Court
Glendale Heights, IL 60139
Toll-Free Number: 1-888-878-7864

Complete our data privacy request form ( or email:


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Effective Date: July 1, 2014

Last Revision Date: January 12, 2024